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This app should allow the customer to register or login manually or through social media accounts.and then needs to create a profile which requires his full name,contact number,address.
this app needs to allow a user to place an order,schedule the pickup and delivery,and user should be able to make payment via credit or debit card.and the user can also review the service
On the other end it requires admin app features like Order management,Customer support module,Accounting module.and the order needs to be forwarded to the driver.
On the driver end they could see the customer order details and schedule time for pickup and delivery.once a pick up or delivery action is performed it needs to be updated on customer sideapp as well as admin side app.