In order to make their app stand out of other social media apps, Snapchat redesigned their application. However, things took an unexpected turn when the app got 83% negative reviews on Apple's app store.
How will the negative reviews affect the app's position in the app market? What is the right strategy to deal with negative reviews?
Snap Inc. got dropped from top 3 apps position long back. Either they have to come up with something mind blowing or they have to accept they cant compete Instagram anymore.
May be rejecting Facebooks offer does not seems like a very good decision now ?
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