on iOS Developers at Mar 26, 2018 14:33
Ratings and reviews influence how your app ranks in search results, and can affect whether someone downloads your app. Users can rate your app on a scale of 1 to 5 stars. They can also add a written review for iOS and macOS apps.
Individual ratings inform your app’s summary rating, which is displayed on your product page and in search results. This summary rating is specific to each territory on the App Store and you can reset it when you release a new version of your app. However, we recommend using this feature sparingly; while resetting the summary rating can ensure that it reflects the most current version of your app — useful if an update addresses users’ previous concerns — having few ratings may discourage potential users from downloading your app. In addition, keep in mind that resetting your summary rating does not reset your app’s written reviews. Past reviews will continue to display on your product page.