iTunes Analytics downloads

iTunes Analytics downloads

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Thomas Permantier

iTunes Analytics downloads

on iOS Developers at Jan 13, 2017 07:58

Hi,

This isn’t a technical question but I’d like to know if this happens to other developers.

Recently some of my apps had massive and sudden download spikes, where downloads went from a few units per day on average to 10,000/50,000/100,000 in just one day, and then back to a few units per day.

These downloads show in iTunes Analytics but there is no additional app opens. So I think they’re either fake downloads or there’s some issue with iTunes Analytics. I contacted Apple support about this but they don’t acknowledge the problem.

Did this ever happen to anyone else?

Thanks,
Tom
montse

Re: iTunes Analytics downloads

on iOS Developers at Jan 17, 2017 17:41

Hello Tom!


Here I leave a couple of articles that you may find interesting and might be helpful for your doubt:



As you've remarked, yes, it seems like some fake downloads have occured, but why to your app?
Thomas Permantier

Re: iTunes Analytics downloads

on iOS Developers at Jan 19, 2017 06:00

Hello and thank you for your reply.

Indeed it seems like fake downloads. I contacted Apple support about this and they said that it might be because of the Volume Purchase Program, by which organizations can download an app by the thousands. But there wasn’t any evidence of this in my sales reports (like they said it would) and they refused to assist further.

Also, I make casino games and it seems unlikely that an organization needs this kind of apps en masse.

Thanks again for your help. I hope someone has any insights into this issue.
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