Syberry Corporation is a US-based custom software development and quality assurance company headquartered in Austin, TX. Our core value is our desire to help our customers, are together with transparent pricing, superior communication, and unparalleled quality we are a true engineering company and a perfect technology partner for your business.
Syberry offers our customers a wealth of technical and business expertise. We create diverse, complex, web and mobile solutions for any business need.
We've created, engineered, and delivered software solutions for U.S. companies in almost every industry. Syberry customers get the best results every time because of our passion, expertise, and experience.
Syberry serves businesses in all major sectors, providing exceptional software solutions for large corporations, mid-sized enterprises, and startups. We use industry-specific knowledge and custom-tailor our products to each customer's unique needs.
The client needed a qualified, competitive vendor who would be sustainable for larger customers and their budgets. In this specific case, the main customer was Shell Oil Company and the project was a ground-up, large-scale, custom ERP solution.
For me, Syberry works on multiple projects and delivers according to pre-determined design specifications. All deliverables have exceeded expectations and function properly once launched. The Syberry team is skilled in juggling multiple projects, and provide strong expertise in software development. Their dedication to the project has fostered continual success in the engagement.
INTERVIEWED BY APPFUTURA ON MAR 29, 2019
Please present yourself and your business.
I’m the president of Fox Business Automation Solutions. I’m a prime contractor, and I work with several large, internationally-recognized companies.
Explain to what scope extend Syberry was involved in your project.
I gave Syberry a functional specifications pack and received their quote. I provided designs, and their team created it using a standard software development lifecycle. I collect all customer-facing issues and requirements, and the Syberry team does the development work.
How did you get to meet the Syberry team and what led you to hire them?
We considered six companies and compared their expertise and pricing. The Syberry team provided both developers and sales members during the interview process, so they understood my needs and questions. Additionally, I was confident in their scaling abilities if our project requirements changed.
How was their project management?
In the beginning, Syberry asked for my communication preferences, and we settled on receiving a weekly status report from them. However, we speak daily if there are design questions or any ambiguities. They provide different project managers for every project, but each has a standardized approach and internal process. Everything is planned and delivered on time. If they anticipate any delays, they inform our team, and I pass that information to the end-customer. They’ve been flexible and have made it easier to run my business.
Was the project completed as expected? Were the time and the budget the same you agreed on?
It’s a multi-phase ongoing project. Each phase is completed as expected and the time/budget is as agreed, or better.
Did you find their expertise up to what you expected? Did they require any kind of training from your end to understand your product?
Their expertise is what I expected. I only directly interface with the project manager, but they provide three others on the development team and a QA individual, all of whom seem to have understood the project from a business and technical standpoint from the start.
Please highlight the best things about Syberry.
Their understanding of our business’ needs is valuable to us. If there are any bugs, Syberry promptly finds solutions, and that skill is paramount in custom software development.
Is there anything you believe Syberry could improve on?
There aren’t many areas where I think they could improve — they’re an incredibly qualified team. On the rare occasion that they interface with my customers, there is sometimes an expected language barrier. However, that is one of the reasons I handle most of the customer-facing interactions, so it hasn't been an issue.Hide extended review
The product allows the client's customer to capture video, analyze it, make GPS inquiries, and then take the appropriate actions on the resulting data. We first outlined the scope to Syberry. The Syberry team then followed up with additional questions that the client needed to ask the final customer to understand their needs and infrastructure better. Once they had fully identified the customer's requirements, Syberry’s architects and project manager laid out the project schedule. Syberry then began developing a web version and a desktop application version of the software using PHP and Wowza Streaming Engine. The team provided multiple iterations and solicited the client’s feedback, making adjustments as needed and providing QA.
The end solution exceeded the client’s expectations. Syberry delivered high-quality products on time and at an outstanding value. They provided frequent updates and repeatedly sought feedback at each stage. Customers can expect a highly experienced team that easily translates concepts into solutions.