INTERVIEWED BY APPFUTURA ON MAY 07, 2018
Please present yourself and your business.
Francois Poulin, founder and Vice President of Development of Opustime Inc. I've been working on Opustime for the last 4 years & Opustime keeps evolving through time. Opustime is a SAAS based tool providing Full Business Automation Solution for Communications, Sales, Invoice, Booking and Files Management for service providers, like clinics, salons, and spas.
Explain what your project was about.
OpusTime is the perfect business management software for service providers in various types of industries. We empower businesses with technology that gives full control over client management (online appointment setting, automated communication, file management, etc), and all the back-office tools you need to manage your business (invoicing, inventory management Imagine, internal user control, and more).
Explain to what scope extend Softuvo was involved in your project.
Softuvo has been intimately working on Opustime from the very start of the Project. The Softuvo team has assisted us from Project Documentation to Wire-framing to Designing to Development. Now, the Softuvo team is maintaining our full product (End User Support, Server Security, Product Enhancement and Technical Support).
How did you get to meet the Softuvo team and what led you to hiring them?
I was introduced to Softuvo team by one my friend, My friend has worked with Softuvo and spoken highly of the Sofuvo team for Leadership and Technical Expertise. In this global world, giving blind trust to off-shore people is risky until we have a good reference for the company. I am very glad we chose Softuvo for this job.
The reason why we choose Softuv, they understood our company's vision and gave the right direction to the product from the very start of the project discussion. Softuvo has a professional and technically proficient team.
How was their project management?
The Softuvo team has expert Project Managers and Scrum team. Softuvo follows agile development process. We are fully aware of what is happening and when the project will be complete, etc. I am fully satisfied with their project management.
Was the project completed as expected? Was the time and the budget the same you agreed on?
Project is delivered within provided budget and timeline. The Softuvo team released the product for us 1 month before the deadline to go for UAT (User Acceptance Testing).
Did you find their expertise up to what you expected? Did they require any kind of training from your end to understand your product?
Softuvo's expertise exceeded my expectations. They have handled everything smartly. They worked on it as a business owner. Softuvo's advice and expertise was always fruitful for our product Opustime.
Please highlight the best things of Softuvo.
-Great Technical Consultant
-Best Work Management
-Leadership & Ownership of Product
Is there anything you believe Softuvo could improve on?
Not Specifically. It would be great if they had a French person for customer support. Hide extended review