INTERVIEWED BY APPFUTURA ON OCT 26, 2018

Please present yourself and your business.

Admore Jokwiro medical doctor based in Zimbabwe and the CEO of MyCpd Solutions Africa Region. MyCpd Solutions is an integrated eHealth solutions developer. We identify challenges within the health sector and develop ICT solutions to solve them.

Explain what your project was about.

The project was about developing an ICT solution(mobile and Web) to provide an online medical education platform in Zimbabwe which also documents work done and are able to submit this to registering councils(continuous professional development).

Explain to what scope extend Promatics was involved in your project.

Promatics was involved from project inception, designing even of the logos, website and mobile applications designs and the actual functionality developments(coding).

How did you get to meet the Promatics team and what led you to hiring them?

I did a random internet search for ICT app developers and Promatics response was the most compelling to me so I immediately hired them.

How was their project management?

Promatics project management was excellent. They gave us a project manager whom we interacted with daily and was giving us updates and also clarifications on some of our user requests.

Was the project completed as expected? Was the time and the budget the same you agreed on?

The project was completed on time (9 weeks) and without any budget variations.

Did you find their expertise up to what you expected? Did they require any kind of training from your end to understand your product?

The expertise was up to standard. It was more than I had expected actually. I had thought they would struggle with a medical application by they exceeded my expectations in that they suggested useful features to improve our application.

Please highlight the best things of Promatics.

Communication and Innovation are the best attributes I would say was able to discern from Promatics work ethics, they communicate efficiently and routinely. They were always on or ahead of time. Quite innovative too in that they would suggest and implement other features to improve the application.

Is there anything you believe Promatics could improve on?

Nothing much that I think they should improve on except that maybe they can do with more staff and be able to complete projects sooner.

INTERVIEWED BY APPFUTURA ON JUN 06, 2018

Please present yourself and your business.

I am a part-time entrepreneur trying to find my feet. I founded this new venture with one of my friends. I have vast experience in logistics space and am still associated with one of the major logistics firm. This is a side hustle which I intend to take full time once it gathers steam.

Explain what your project was about

The project requires building an app where users can list a package for a small fee that they want delivered in a particular city. It also allows searching the app to see if there is someone going in that direction or to a particular city on a certain day. These people act as carriers and are willing to pick a package that they can deliver for you. Either way you can play both roles i.e. can act as a sender or act as a carrier.

Explain to what scope extend Promatics was involved in your project.

Promatics was completely responsible for designing, building and testing my apps. They first built an MVP for me and upon successful validation of my idea, we went full board. They provided me with some brilliant ideas to be incorporated into the app.

How did you get to meet the Promatics team and what led you to hiring them?

I found them via Google.

How was their project management?

It was good. We used Trello, email and sometimes Skype as well. The project manager was responsible for everything on their end and he is a damn responsible guy. Once he called at 1 AM his time to remind me of something important about our payment gateway application that I was supposed to process. The level of responsiveness was amazing.

What was the budget range quoted for this project?

The total I paid was in between 10000 to 20000 USD including what I paid for the MVP.

Was the project completed as expected? Was the time and the budget the same you agreed on?

I signed up for an MVP with them first. Then, once it was developed, we went on to build the full project. The price that they quoted was never increased or changed during development. The completion was delayed although it was entirely my fault as I was not available at all times.

Did you find their expertise up to what you expected? Did they require any kind of training from your end to understand your product?

Promatics were masters of the field. I gave them a vision and ideas. They added, optimized and fine-tuned my vision bringing in some fantastic technology which is very impressive. We had long phone calls initially when I explained their analyst my idea and my thoughts. Thereafter it was them who refined it and converted it to reality.

Please highlight the best things of Promatics

I would say the communication. They were fantastic with keeping me posted about what is going on, what stage we are, how and why we are building a particular section in a specific way etc. They never let me feel that I was thousands of miles away from them. Their dedication, involvement, and commitment to see this project completed and developed in the best possible manner won me over.

Is there anything you believe Promatics could improve on?

They deployed a dedicated project manager who was on his toes to get responses and feedback from me. However, since I do not do this full time, my responses were late and scattered. They can take it easy a bit if the customer wants.

INTERVIEWED BY APPFUTURA ON JUL 21, 2017

Please present yourself, your business and your position.

My name is Andre' Cotton and I am the owner of the app called SellBuyVideo.

Explain what your project was about.

My project for Promatics was to take my app idea from paper to app. I have held onto the idea for years and finally found Promatics to help bring my app to market. It is a marketplace app that allows sellers to place their items for sell through a short 30 second video.

Explain to what scope extend Promatics was involved in your project.

Promatics was involved in my app project from start to finish. I sent them my idea and some rough drafts of what I was looking for to create and they responded with the framework, flow and helped with every aspect from ideation to helping to place the app on the respective server to house and distribute.

How did you get to meet the Promatics team and what led you to hiring them?

I found the Promatics team through research and app developer reviews online. I hired them because the CEO, Arpit Jain, was very forthright, honest and thorough in all my questions about the process because I am a true beginner in the technical talk of this technology and a novice to app development.

How was their project management?

The project management I received from my project manager, Neeraj Kumar, was expedient, patient and very detailed. I mention patient because no matter how many times I wanted to change something, they completed the change with willingness and quick turnaround.

Was the project completed as expected? Was the time and the budget the same you agreed on?

Yes, they gave me a deadline and delivered. Even with the numerous revisions and additions I requested they were still able to complete the project within their deadline. The budget was the same as agreed upon and with a few revisions/additions it did cost me a little extra but it was communicated and I agreed before the respective changes and charges were made.

Did you find their expertise up to what you expected? Did they require any kind of training from your end to understand your product?

I found their expertise to be above what I expected. Again I am a novice in this area and they practically held my hand through the process and explained things if I had questions about certain terms.

Please highlight the best things of Promatics.

The best thing was the fact that I have been able to complete an app and fulfill a goal of creating the app that did not break the bank but is still a quality app made by people with the technical expertise of Promatics.

Is there anything you believe Promatics could improve on?

I believe their design could improve slightly. However their job was to create my app not necessarily create the physical design. I would have liked some examples of what they could have done as alternative to what I created just to have options.