INTERVIEWED BY APPFUTURA ON JUN 21, 2018
Please present yourself and explain what your project was all about
I am on the school board of the school my daughters go to. It is highly competitive, and they had a very complicated schedule system for the girls to have kind of a college experience. All schedules and schedule changes were on paper.
Trying to help the students and the school in this, my daughter started writing an app for the school schedule and we really needed help. We wanted some to not just code the app for us, but also give guidance and instructions so we could learn how to do it along the way. That's how we got to the position of looking for firms that could do both.
What was the scope that Prismetric had to work on?
The scope was to create an app for iOS and Android. I would say most kids are on iPhones, but surprisingly teachers requested it for both platforms and they were a large part of the audience that would be using the app.
We gave them a design, which was 100% done by my daughter, so she gave them the concept. They reproduced it perfectly. They then kind of put that process together and explained how things would be done from there on: when everything was needed, how to do a proper wireframe and then onto coding.
It was very important to understand the complicated schedules the school had. Each student has an individualized schedule based upon 18-month periods. We gave them that kind of complicated process, all the things that needed to come together on one screen.
That was the scope, along with the process of teaching, they needed to instruct us on what they were doing and how they were getting into that process and not just hand over an end product. We were very pleased with this right from the beginning.
There was also a ‘taskmaster’, so they could have then a to-do list, anticipate when they could meet with the teacher, put that in as a reminder that could get a notification for appointments or homework and so on. It was very important all of this aligned with the complex schedule format the school had.
How did you get to meet the Prismetric team and what led you to hiring them?
I looked online and there were several platforms where app companies were advertising and showing what they were doing. They all had feedback and I shortlisted three companies that I went ahead and asked for meetings with. Prismetric just did far above the other two.
How was their project management?
It was very on par with what they had told us to expect. They’d send different versions and we’d send feedback on everything. They were reliable and approachable.
They really exceeded my expectations. Of course, we are in different time zones. Sometimes we’d get up at 5 am to have our meetings with them. They were always 100% professional when I needed to meet with them and replying to emails very promptly. They were also very upfront and clear about what they needed from us.
Interactions with them, from a business perspective, absolutely exceeded my expectations. They were always available to us.
Was the budget and time quoted for this project respected?
Everything was 100% respected. We kept the same price. We had some upgrades along the way - after getting feedback from students and teachers - but those would be at a very reasonable price. Other than that, it was exactly the price they quoted.
Did you find their expertise up to what you expected?
I really did, yes. And again, their ability to explain was great. There were times that we would have meetings where I would have my daughter just learn from them.
It was important not to just hand it over. The project had an educational purpose as well, that was actually our primary objective. They were very open to that so I felt that we could easily spend a good amount of time where we just spoke about what it was what they were doing and how they were doing it, while they answered all our questions.
Please highlight the best things about Prismetric
They did what they said they were going to do and listened to all of our needs. 100% on budget and time schedule. That made the experience very pleasurable and they were there to support us as well.
Is there anything you believe Prismetric could improve on
That's such a good question, I really have a hard time answering that because they really did meet our needs and we actually have a project that we’ll be going back to them with. I think that keeping the customer in the loop as to understanding the coding and understanding what each piece does is what makes them stand out from others. If anything, they can continue to improve on that. Hide extended review