INTERVIEWED BY APPFUTURA ON APR 10, 2018
Please present yourself and your business.
My name is Tanya Novikova. I am Digital Marketing Manager at Pocket Doctor Platform.
Explain what your project was about.
Our project is ongoing, it is not completed yet. We are developing an Integrated eHealth platform consisting of a mobile application for customers, web interface for doctors and clinics, API for partners.
The platform gathers and analyses customer data to provide expert recommendations and tips. It allows to appoint an online meeting with a doctor of certain speciality and chat using inbuilt messenger. It supports text, voice and video chats.
Explain to what scope extend Fayrix was involved in your project.
Fayrix is developing a web interface for doctors, as well as both iOS and Android apps and partner API for us.
How did you get to meet the Fayrix team and what led you to hiring them?
We found their website on the Internet and invited to participate in our public bid. We had a public bid with 3 companies that applied. Then we gave them a short sample task. Fayrix's task was good and they offered rates that were the best option. So we decided on them.
How was their project management?
The project management is of a very high level. We are really happy with our Project Manager. He listens and understands our needs and concerns. We have regular Skype meetings once a week, discussing the project status. However, if I have any question, we can have an unscheduled call with no issues from the Project Manager. Additionally, we have direct access to Jira, where all the work is broken down into tasks and the development team track their work and chat openly. So the whole process is very transparent to us. If we find some bugs, they fix them quite urgently.
What was the budget range quoted for this project?
We have already spent 50,000 USD, but we have more work to do.
Was the project completed as expected? Was the time and the budget the same you agreed on?
We are working on Time and Materials model and despite the project not being completed yet, the current milestones are well and timely met.
Did you find their expertise up to what you expected? Did they require any kind of training from your end to understand your product?
Everything was as expected. Furthermore, they help us to find interesting solutions to some complicated issues and cases. So it’s rather the other way around – they provide training on new tools and technologies that could be used to make our product really cool for users.
Please highlight the best things of Fayrix.
Communications, trustworthiness and open-mindedness.
Is there anything you believe Fayrix could improve on?
The team is professional enough to execute any tech project. Perhaps, we need more live meetings, as they help to break the ice between teams. Hide extended review