INTERVIEWED BY APPFUTURA ON FEB 08, 2018
Please present yourself and your business.
FGF is a non-profit Sustainable Organic Farm that has two goals, food accessibility and education through fostering a new generation of farmers.
Explain what your project was about.
Total makeover for FGF website, we used a ready-made WP theme and Consagous team did all the theme customization.
Explain to what scope extend Consagous was involved in your project.
WP theme deployment, customization, website optimization, plugin deployment. Web Development to match FGF aspirations.
How did you get to meet the Consagous team and what led you to hiring them?
Through LinkedIn post, was reached by one of their AM.
How was their project management?
Project Management used to be good with keen follow-ups through emails and phone calls, and most recently the PM and AM were changed beginning this year and everything has deteriorated that we are no longer getting enough attention, lack of ownership, they no longer know their customers and changing the agreements we had earlier. It got worse especially when the ExCo got involved.
What was the budget range quoted for this project?
$1,500 including hosting costs, SSL. Website customization, and optimization.
Was the project completed as expected? Was the time and the budget the same you agreed on?
Took quite a while to get there as Consagous team seem to always miss on the fine details. A lot of efforts had to be exerted to get a good quality. Want to stress that Consagous team need to be more diligent, QC/QA as they always seem to be overlooked, and most recently follow-up and sticking to what is stipulated on the contract.
Did you find their expertise up to what you expected? Did they require any kind of training from your end to understand your product?
Consagous team was quite knowledgeable for the most part, on challenging tweaks and investigating problems they needed more pushing. The team lacks self-starter attitude and more keen to get the job done rather than getting the job right.
Please highlight the best things of Consagous.
Price is competitive, speed and accommodating agile requirements and changes were of the good things.
Is there anything you believe Consagous could improve on?
QA/QC, UX and UI. Diligence and owning problems.
Please summarize your final thoughts on Consagous. This will be used as highlight of your review.
Overall Consagous team was good in relation to price and speed. The road to be excellent is not far reaching if they turn their focus from quantity to quality. QA/QC is much needed and more experienced people with good sense of UI/UX would be of much value. Hide extended review