Brainium is an ISO 9001:2015 certified software development company and a Google Partner which primarily focuses on client needs and strives to deliver result-oriented solutions. We are experts in Web & Mobile Technologies and Digital Marketing.
Brainium is an end to end digital solutions company that offers design, development and marketing solutions for your website and mobile applications. Our goal is to create a strong online presence for our clients using the latest technology and marketing techniques. We are a client-oriented organization and judge our success by ROI for clients who use our services. Each project undergoes meticulous planning and methodical execution irrespective of its size and volume.
Brainium developed the website for the client.
The website helps people find studies and seminars in New Zealand.
Brainium built the website from scratch. They also take care of the updates when the client is travelling. The developer design the website, logo and pictures.
I am definitely going to work with them to construct another website for my next venture.
INTERVIEWED BY APPFUTURA ON JUL 20, 2017
Please present yourself, your business and your position.
My name is Bee Mahimkar, a New Zealand registered Social Worker, Australian certified Neuro-Linguistic Programming Trainer running trainings in India and NZ. I am the director of Exponential Development Seminars Limited in NZ and India and have a website developed by Brainium.
Explain what your project was about.
I approached Brainium for a dynamic website with multiple pages and had no clear concept of what that would look like.
Explain to what scope extend Brainium Infotech was involved in your project.
Brainium was involved from scratch to the website being up and running including regular updating when I travel to NZ or India and making changes as needed. Brainium gave a comprehensive quote after understanding all my requirements and have followed through on all the areas I needed the work to be done. They helped with designing the site, logo,pictures, etc. It has been a breeze to work with them. They took the hassle out of creating the website and were patient with my non-understanding of IT jargon and got me the results I wanted.
How did you get to meet the Brainium Infotech team and what led you to hiring them?
I was in NZ at the time of looking for a website developer, I looked up online and sent requests to three companies to get back to me about the project. Brainium was the only one who got back quickly, completed a Skype meeting to understand my requirements, got me to complete a Word document, documenting all I wanted done and then gave me a comprehensive quote, sent a contract and got the contract.
How was their project management?
Excellent. I had one dedicated person I could talk to. She would check with me, talk on Skype, complete the progress and then get back to me to have a look.
Was the project completed as expected? Was the time and the budget the same you agreed on?
Yes.
Did you find their expertise up to what you expected? Did they require any kind of training from your end to understand your product?
They are the experts, they have trained me on some of my system streamlining.
Please highlight the best things of Brainium Infotech.
Easy to contact, one person interaction, no delays.
Hide extended reviewRebuild of website
Absolutely terrible, awful developers to work with, they only responded to updates when pestered and prodded, very unprofessional and made my job very difficult.
Their code was absolutely horrendous quality - 6515 errors in 50 files(?), they allowed their development website to be crawled by google - which if we hadn't spotted would have been detrimental to the website being built, missed the deadlines that they set themselves for fixing bugs and issues, not integrated things in line with the technical specification in regards to the core Wordpress components, over 100 bugs were spotted just from running through the specification on a desktop device.
And despite all of the above, they are refusing to offer a refund, and have not responded to my last message sent over 48 hours ago. Their argument as to why they won't offer a refund is because they have worked on the website and put the man hours in.
Save yourself a lot of hassle, and PLEASE DO NOT USE THEM.
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I have been extremely happy and even referred business to them. I don't have anything negative to say, they've always looked after me, the communication between us has been excellent and the service excellent. All I think about is thank God I found them to help me with my App.
I requested this company to build a Food Pickup Service Mobile app for USD 8,500 that they claimed will finish in 16-20 weeks
Don't choose this company! They will RUIN your business!
I signed a contract with them letting them build a food pickup service mobile app for USD 8,500. On the proposal, they claimed they will get the job done in 16-20 weeks.
However, they kept delayed and delayed and delayed, to 7.5 months in, I still don't see they are going to finish it any time soon. There were so many bugs in the app and CMS they built, and the quality of the features they built were unacceptable nor presentable.
Their project team was not professional and never proactively updating me status, on the contrary, I had to keep chasing them for updates. Sometimes, I even feel I was the PM working for their firm because I had to design feedback documentation templates and write meeting minutes after the call.
They also lack of transparency and barely schedule followup calls with me. In one of the call, their sales finally admit they have employees resigned so my project was pending for a while that caused one of the delays. However, they were never planning on informing me until I kept pushing them for a promised deadline.
How this company operate is their business development manager will do whatever it takes to get the contact from you, after that, everything went downhill because they only chase for money. They claimed that they allocate dedicated project team for you but it's a lie because they only actually work a few hours per day for your project. They would keep sending you new builds with NO updates at all to trick you that they are working on it.
The people I encountered with was Sarmistha Das (Business Development Manager), Sanjib Haldar (Project Manager), Dave Dutt (Sales). Don't trust any of them or you will end up like me costed entire business, money and time and still get nothing!
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