INTERVIEWED BY APPFUTURA ON AUG 25, 2017

Please present yourself and your business.

I am Marco. We have a web hosting company and a web design company. Kroon Web Design is the web design company.

Explain what your project was about.

The project was a platform to answer questions on a test, like a survey. There are 3 different type of users: admin, coaches and end-users. Coaches can add end-users and see how they perform. It is actually working with a complex formula.

Your are a service provider yourself, so you have your own end-clients. Do you usually outsource?

Yes, sometimes I do it by myself, but if there are bigger projects and I don't have time for it, I look for partners to help. I work with clients all around the world. In this case, this client was from the Netherlands.

Explain to what scope extend Artjoker was involved in your project.

There was an old platform and a lot of things were not working anymore. I gave them access to the platform, as well as the goals. The scope was to improve the existing platform.

They remodeled the whole platform, there were not specific requirements. The end client's orders were: "you are the designer, do something with it!".

How did you get to meet the Artjoker team and what led you to hiring them?

I receive a lot of emails from companies offering their services to oursource some of my own work. I had experiences in the past with development companies that didn't meet deadlines.

I got an email from Roman at Artjoker. I asked them for a portfolio and references, and he sent them. I told him that I would contact him when a I had a project for him.

How was their project management?

Their project managemnet was good. There were complications with the end client, because he was travelling a lot. However, that was not Artjoker's fault. The deadline have to be moved, but that wasn't a problem for the end client either.

Was the project completed as expected? Was the time and the budget the same you agreed on?

Only the time was affected. Irina, our Project Manager, informed us that if they did not receive feedback in time they would have to move the deadline, so it was somewhat planned.

The budget was not affected.

Did you find their expertise up to what you expected? Did they require any kind of training from your end to understand your product?

Their expertise was good. They ask a lot of questions, but that is a good thing.

Is there anything you believe Artjoker could improve on?

They were fast and they were really good in making their quotation. What they promised, they deliverd.

Is there anything else about your experience with Artjoker that you would like to share?

Maybe introduce the people in their team properly. Sometimes I would have people on the Artjoker team add me on Skype with no prior notice and it was a little confusing. Sometimes I didn't know who to talk with when I had a problem.

INTERVIEWED BY APPFUTURA ON JUL 25, 2017

Please present yourself and your business.

My name is Eli Lifshits, Founder of TapResult. TapResult is a project that we are working on it with Artjoker Software company.

Explain what your project was about.

The project is about building a product which will give its users an opportunity to surf and discover information other users searched for when were at the specific location.

Imagine, that you are standing on the street. You have a smartphone in your hands with displayed
search queries of people who surfed for information being at the exact place where you are now. That
works for your Facebook and Google+ friends too. While being on new place You can discover what
other people are interested in.

Explain to what scope extend Artjoker was involved in your project.

Artjoker was involved in developing a client side of the application. We are going to launch Android OS
version at first.

How did you get to meet the Artjoker team and what led you to hiring them?

I found Artjoker on one of the specialized websites - catalogs with profiles of software development
companies. Their response was fast, I also liked the product solution which they proposed. Their
portfolio worked for their benefit too. Besides, Artjoker has rich experience in implementing features
that are quite similar or close to my project.

How was their project management?

It was very important to me to get a great response and availability. They are always in touch and make suggestions on different features.

Was the project completed as expected? Was the time and the budget the same you agreed on?

The project is still ongoing.

Did you find their expertise up to what you expected? Did they require any kind of training from your end to understand your product?

These guys are pretty experienced players and as far as I know they are about 11 years on the market
already.

Please highlight the best things of Artjoker.

Quick response. Problem solving. Flexible.

Is there anything you believe Artjoker could improve on?

I wish they were in my time zone, or had HQ in Melbourne.

Is there anything else about your experience with Artjoker that you would like to share?

I am guessing about to share more works with them as with a reliable partner.

INTERVIEWED BY APPFUTURA ON JUL 04, 2017

Present yourself and you business

My name is Alex. I am the founder of Nobius, a social media application that allows you to target a big audience for free.

There are so many middlemen, PR agencies, opinion leaders... There is no alternative where everyone can have access to thousands of people at once. Nobious was a platform that was supposed to give you that access.

You can create a post and comments and choose people that can see this by age, gender, location... That is how it works.

What was your project about?

I needed to create the platform itself. I had a team working between London and Ukraine, but needed to outsoruce some parts.

How did you meet Artjoker and what led you to hiring them?

I live in London and met a lot of different agencies. I made a lot of research. This was a big project and needed the right people.

Prices in the UK were very expensive. Since I am Ukranian, I decided to look in that market. I browsed through the Internet and asked friends and acquaintances. I had a few meetings with people in the industry and the developers.

What I liked about Artjoker was that they had the right people for my project and they worked with my team in Ukraine together. They had a full-team atmosphere that I really liked. They also integrated quite well with my own employees.

After the project, there was support, which was great. When I had my own team on my own office, I saw it would be hard to keep the project long-distance. However, I didn't have this problem with Artjoker.

What was the scope assigned to Artjoker?

Basically, they did all development and marketing work. I don't really like marketing, because I am generally not satisfied with the results. However, Artjoker provided a good quote for that too. This included a very deep and complex analytical system, as well as an admin panel.

How was their Project Management?

There was the Project Manager, Natalia, who was very professional. I did not have any conflicts and she was great.

Regarding the time and the budget, was everything as expected?

Well, it was partly my fault. I had an initial idea but then I decided to add new functions different times. I ended up spencind about 30% more than expected, but that was necessarily their fault.

Was their expertise up to what you expected?

They were fine. For me, I speak Ukranian, Russian and English. I had people in the London team, who was an English-speaking person. They should work on linguistic skills.

What are the best things about Artjoker?

They are responsible. I respect people that are precise about time and the schedule.

Any areas Artjoker could improve on?

I mentioned the English thing. They should also work a little bit more on their quoting to be more accurate.