INTERVIEWED BY APPFUTURA ON NOV 30, 2017
Please present yourself and your business.
I'm Gideon and I run Callbox, which provides advanced telephony solutions.
Explain what your project was about.
We had already developed our own hardware, firmware and server, but the user experience was not what we wanted it to be, so we needed to rapidly add new features and apps for iOS and Android, and we needed to do it economically with a developer who really devoted themselves to the project.
Explain to what scope extend AppNiv was involved in your project.
AppNiv accurately assessed our needs, delving into the detail and scoping the project. They then proceeded to create two excellent apps, one for Android and one for iOS, as well as the server infrastructure needed to support them. Throughout, communication was absolutely excellent and it quickly felt like we had been working together for a long time. We are delighted with the result.
How did you get to meet the AppNiv team and what led you to hiring them?
AppNiv was recommended to us, but we interviewed several developers. AppNiv worked really hard to ensure that they understood the project before they took it on, and when they sent their proposal, it was clear that they had understood our needs perfectly.
How was their project management?
Ido was outstanding. He was available whenever we needed him. He resolved everything so quickly and reliably that we never once felt the need to chase him.
Was the project completed as expected? Was the time and the budget the same you agreed on?
Absolutely on budget and on time. We were really pleased with the way AppNiv worked.
Did you find their expertise up to what you expected? Did they require any kind of training from your end to understand your product?
Within a couple of days of starting, AppNiv was familiar with our product – generally they would try to answer questions themselves before asking us, which meant that whenever they did ask questions they were already very familiar with the background.
Please highlight the best things of AppNiv.
AppNiv is like a self-managing extension to your team. They figure things out fast, they align themselves with your needs, they focus on the job and they deliver on time, on budget and to an excellent standard. A very impressive company that we wish we had found earlier.
Is there anything you believe AppNiv could improve on?
No!
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