Net Solutions is a global digital technology company that helps brands leverage design, analytics, and engineering to create meaningful, personalized customer experiences for web, mobile, social and cloud.
Established in the year 2000, we are 230+ people strong, CMMI and ISO 9008 certified company. Our clients include leading brands like Xerox, Microsoft, American Golf, IMG, Mothercare and Euro Car Parts as well as successful startups in UK and around the world.
Net Solutions has also been featured on journals of international repute like Wall Street Journal, Economic Times, Hindustan Times, Inc Magazine and Brandon Hall Research.
IsaiX approached Net Solutions to redo their flagship web based product Coach Technology® which help managers in training, targeting, planning, tracking, evaluating and encouraging employee performance. IsaiX wanted to redo this whole product from scratch to target mobile devices as well as to change the architecture to make it more scalable and futureproof.
We always feel like we are really working with a top-tier development company. It has been nothing but positive.
INTERVIEWED BY APPFUTURA ON APR 04, 2017
Could you present your company and explain your position?
Our company is called IsaiX Technologies. I am the Director of Research and Development and I own all of our digital products. Anything that has to do with online or computer based and software based falls under my mandate for the organisation.
What was your project about?
We are a training consulting company. Half of our business comes from traditional training and consulting. We work with banks and pharmaceutical companies and their sales forces to help them be more productive and better at things like time management.
The other half of our business is building technology based tools to help them reach and maintain higher performance.
This particular project, called Coach technology, was one one of these technology tools to help Sales Managers to coach their employees. We wanted a native iPad application as well as a responsive HTML 5 web application for our consumers.
To what Scope was Net Solutions involved?
We actually built our own web page application about 12 years ago. About 8 years ago we engaged Net Solutions to essentially rebuild it and introduce the iPad application. They built the iPad application in its entirety as well as the new version of the web app.
You started work with Net Solutions 8 years ago. Has there been ongoing work ever since then?
It has been ongoing during these 8 years and we have had 3 or 4 other projects with them during this time. Coach has been our biggest project with them altogether, but we have had many other projects with them.
In all this time we have worked with Net Solutions for all updates needed on Coach.
How did you get to meet Net Solutions and why did you decide to hire them?
We are based in Montreal. We looked at about 17 different offshoring companies – some in Romania, Philippines, China, Albania, India, Argentina... We basically built our own decision metrics and scored everybody.
Net Solutions ended up being shortlisted amongst 3 companies and each of them built us a Proof of Concept. Based on our experience with Net Solutions and the actual outcome of the prototype, it was a no-brainer for us and we simply selected them.
How is their Project Management?
They are incredibly professional. Their processes are second to none. The methodologies that they use for everything (from communication with us to scoping, planning and the development life cycle) are great.
You have worked with Net Solutions for many years. Has their expertise always been up to your expectations? Have they ever required any training?
By Indian standards, Net Solutions is small company. But, they still have about 250 people and, in my view, all their employees are among the top on their field. Their scalability in terms of size of the team, as well as expertise and capacity, is very impressive. I have never had any issue where there has been a learning curve or anything like that.
What is the best thing about Net Solutions?
Their process. The way that they work with us. From idea through to conceptualization to actual development.
Is there any area you feel Net Solutions could improve on?
If I could have everything my way, the one thing I would say is that I wish they worked more in our time schedule.
But even that, it really works. We have enough overlap during the day and we can set up expectations in the late morning for us and then they work on it during our night, so we wake up with everything done.
It is a stretch, and no company is perfect, so if I had to find something, that would be it.
Is there anything else you would like to add about your experience with Net Solutions?
I spend time with them and go visit them in India once a year. We have worked with other Indian companies, and Net Solutions' office is better than the rest.
It is a very modern westernized-style office. It looks like mini Google campus. Their employees are treated really well, everything is clean and air-conditioned and they have lots of amenities. Overall, it is a fantastic experience to work with them. When you go there you feel very comfortable and like you could be working with your own team at home. I'd say that is certainly a bonus.
EdPlace is devoted to engaging parents in their child's educational progress. The Head of Product and Technology at EdPlace approached Net Solutions with the requirement of an app for iOS platform, that would make it easy for working parents to assign tasks to their children and review their academic progress, on the go.
We took on Net Solutions after an extensive search for an app developer. They invested significant time in understanding our business and our users and built a highly rated app off the back of it. We subsequently hired Net Solutions for our web application and haven't been disappointed. They're a great company, with great people and solid products.
Net Solutions helped Mainstreet Equity Corp., a Canadian Real Estate Enterprise with a net worth of $1.15 billion, create a compelling digital experience for desktop and mobile devices.