INTERVIEWED BY APPFUTURA ON MAY 08, 2017
Please introduce yourself and your business
My name is Adem Said. I am the owner and founder of BellaAPP, a loyalty program to reward daily shopping. I live in Qatar and my background is in accounting.
What was your project about?
Bella is a loyalty program. It happens through SMS. Businesses can have a description and profile and if costumers make purchases there, they get points. These points can then be redeemed as a voucher for all shops in the application.
To what scope was Konstant Infosolutions involved in the project?
They were involved from the beginning. I gave them the idea and they worked on it fully. I gave them a sketch of how it should look like and they worked on the designs and development of the app and website.
How did you get to meet Konstant Infosolutions and why did you decided to hire them?
At the beginning it is hard to hire a developer overseas. There are plenty of them in Qatar, but their cost is high. So I decided to go for overseas development, either Eastern Europe or India. I wasn't too worried because I wanted a MVP to begin with. I searched different options and candidates.
I found a list of top companies in India on a website called Clutch. I sent 5 of them a small description of the project and got 3 replies and eventual offers. I finally went with Konstant because they have a great sales team and they proved to be very interested and showed credibility. That is what I liked about them.
How was their Project Management?
They took my project as if it was my baby. They coordinated day and night. Anytime I needed them, I would find them. There is no limit.
Even with my project being at a fixed cost, they treated me quite openly and made changes or dedicated more time if needed.
Was the budget and time of the project as expected?
Yes. I always compared it with my local vendors in Qatar, so it was great.
We finished the first version of Android and then website and back office. We have also added iOS now and I have just received the second set of changes I requested. So far I have spent around $45,000.
Was their expertise as you expected or did they require any training?
They are experts in all technical aspects. I have spoken with people that warned me saying I would experience problems working overseas. However, I haven't found any problems so far. You never know what might happen, but so far they have been the best.
Could you highlight the best things about Konstant Infosolutions?
Communication. The way they worked with me and how open they were was really helpful.
Are there any areas you feel Konstant Infosolutions could improve on?
As human beings, we all fall short at times. However, there is nothing negative I can say. I am very satisfied.
Even when I finished the first part of the project, they handed it over and they internally closed it. However, when I came back for some changes after three months, everything was so smooth and they started the next day. That shows you they are very professional people.
There were different phases for the project. Is the project still ongoing?
Yes. Until I find a technical partner and coder, I will continue with them. Hide extended review