INTERVIEWED BY APPFUTURA ON AUG 09, 2017
Please present yourself, your business and your position.
I’m Jörg Kreß, CTO at WeScout GmbH. We produce a software (WeScout) that codifies use cases from the consulting services of the parent company and is also often used within those consulting services.
Explain what your project was about.
WeScout enables customers to gather observations (which can be trends, ideas, impediments, etc.) from human scouts and to gain insights from those observations using an easy to use analytics interface.
Explain to what scope extend 10 clouds was involved in your project.
10Clouds provided the engineering team for back-end, front-end, iOS and Android. They supported with design also.
How did you get to meet the 10 clouds team and what led you to hiring them?
They were recommended by someone who used to work with them.
How was their project management?
Since I was involved, most project management task were with us, with support from 10Clouds. Whenever something was needed they responded very quickly.
Was the project completed as expected? Was the time and the budget the same you agreed on?
A few iterations at the beginning were not, but that was due to expectation mismanagement on both sides. They handled those cases very gracefully to our satisfaction. Since then there have been no issues whatsoever.
The initial iOS engineer they introduced was a freelancer and not really up to the task. They handled that by not invoicing those hours.
Did you find their expertise up to what you expected? Did they require any kind of training from your end to understand your product?
Yes. That was needed because the product, while easy to use, is complex. Some of the engineers were very fast in getting to know the ins and outs of the application.
Please highlight the best things of 10 clouds.
- Highly motivated people.
- Very responsive to our requests.
- Always trying to find a solution.
- They are improving always, don’t stand still as other companies.
Is there anything you believe 10 clouds could improve on?
- UI Test automation as part of the offer would be nice, as well as Device Cloud services.
- More guidance regarding store submission minutiae.
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