Though a small clinic, Hawthorne was faced with the problem of digitizing their offline processes. They reckoned that doing this would give them a lot more control and clarity over tracking of notes and reports from clinical sessions, and having reliable documentation of visits conducted. They also wanted a seamless way of processing their billing for the state of Illinois and upgrading their status from a clinic whose activities were solely offline to a fully digital clinic, whilst maintaining HIPPA compliance.

To achieve this, they not only needed an online presence, but they also needed to fully unpack their businesses, review and redefine their standard operating procedures, and document their key workflow and KPIs.

This is the point where Dusseau and Company stepped in to unpack their businesses, build HIPPA compliant software that was audit-proof.

IPX brought us in to reimagine their existing FPX technology architecture. They were having one too many operational problems and wanted to make the technology more efficient and reliable. To do that we needed to develop their product roadmap, formulate their strategy and SCRUM services.