Gone are the days when companies used to hold all customer care activities in-house. In today’s day and age, companies have started outsourcing because they can efficiently cut back on costs since an in-house setup needs time, space, and staff.
c2o has earned its place as the best outsourcing business solution provider in the UK. We are based in Islamabad, Pakistan, and provide world-class inbound (exclusively handle calls initiated by the customer), digital marketing, and IT solutions; helping businesses prosper and reach their goals. We are proud to be the only contact center in Pakistan to hold the 18295 certifications by the International organization for standardization.
Businesses that have chosen c2o have witnessed reduced operation costs and increased efficiency. We provide specialized knowledge and trained agents so they can help provide strategies based on the client’s mood and product.